Previous incidents

August 2025
Aug 01, 2025
1 incident

Ticket creation is failing

Resolved Aug 01 at 04:29am HDT

Ticket creation is currently failing across all channels — Slack, Email, AI chat, and MS Teams. The issue is under active investigation.

July 2025
No incidents reported
June 2025
Jun 12, 2025
1 incident

Dashboard login issue

Resolved Jun 12 at 09:23am HDT

We’re currently experiencing some service interruptions due to widespread internet issues from upstream providers, including AWS, Google, and OpenAI. As a result, access to our Dashboard may be affected for some users.

Our team is monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

Update: The issue is now resolved.