Previous incidents
September 2025
Sep 05, 2025
1 incident
Delay in platform service
Resolved Sep 05 at 06:20am HDT
We have resolved an issue that caused a degradation in platform service for approximately 90 minutes. During this period, the dashboard experienced slow performance, and platform events were delayed. The service is now fully restored and operating normally.
August 2025
Aug 01, 2025
1 incident
Ticket creation is failing
Resolved Aug 01 at 04:29am HDT
Ticket creation is currently failing across all channels — Slack, Email, AI chat, and MS Teams. The issue is under active investigation.
July 2025